Frequently Asked Questions
Everything you need to know about our Italian glassware and dinnerware collections.
What makes Bormioli Rocco glassware unique?
Since 1825, we have combined traditional Italian craftsmanship with modern innovation. Our products feature high-quality materials like Star Glass for lead-free clarity and XLT Treatment for stemware durability.
Is your dinnerware microwave and dishwasher safe?
Yes, most of our opal glass and tempered glass collections are designed for professional use, making them highly resistant to thermal shock and safe for both dishwashers and microwaves.
How long does shipping take for domestic orders?
Orders are typically processed within 1-2 business days. Standard shipping usually arrives within 3-7 business days depending on your location.
What is your return policy for fragile items?
We offer a 30-day return policy. If your order arrives damaged or broken, please contact our support team with a photo of the item within 48 hours of delivery for a full replacement or refund.
Do you offer wholesale pricing for restaurants or businesses?
Yes, we provide specialized solutions for the hospitality industry. Please contact our B2B sales department through our contact form for bulk pricing and professional catalog inquiries.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.